Below are the answers to many of the commonly asked questions.
For queries specific to our stencils please see Stencil FAQs.
I have already purchased stencils from Oops a Daisy UK, will there be duplicates in the boxes?
Our #LoveDaisy subscription boxes will only ever contain BRAND NEW designs, so you don’t need to worry about getting duplicates. Many of the stencils within our subscription boxes will never go on general sale!
If I subscribe to the BIG ONE and the MINI ONE will I receive the same stencils?
No, we will never duplicate across the boxes, so you can have one or both of these subscriptions with no worries of duplication.
I’d like to change my address or payment details, how do I do this?
This can be done from the “my account” section on this website.
When will payment be taken?
After the initial payment, which will be taken at time of enrolment, subsequent payments are taken on the 1st of the month for the mini box, and as per the payment schedule for the quarterly box.
When will I receive my box?
The Monthly Mini Box is dispatched on the 14th of every month. Our quarterly box is dispatched as per our schedule.
The boxes are letterbox friendly and are sent via regular untracked mail in order to keep shipping as low as possible. For the UK you should expect to receive your box 2-3 days after dispatch, for the rest of the world 1-3 weeks.
How do I cancel my subscription?
You can cancel your subscription any time by logging into your account and clicking cancel.
There is no minimum term and you may cancel at any time. We will dispatch any boxes already paid for after cancellation.
Please note however that re subscription after a cancellation will not be eligible for another subscriber gift.
You can also put your subscription on hold if you wish to pause boxes for a while rather than cancel completely.